Updated at 2023-01-09
These General Terms and Conditions for the Provision of CorpoSign PAY’s Request-to-Pay Services (the Terms and Conditions) constitute the business conditions of Systems Integration Solutions, UAB (the Company) and shall establish the conditions and procedure for providing the Services by the Company.
1. Introductory Provisions
1.1. In case discrepancies between any provisions of the present Terms and Conditions and those under agreements concluded after the effective date hereof between the Company and the User and (or) Merchant, the provisions of the agreements shall apply.
Terms used in this document shall have the following meaning:
1.2.1. Acceptable Language means the English language.
1.2.2. Account Servicing Service Provider means a CorpoSign PAY’s Request-to-Pay Service Provider who has opened and services the Account of the User.
1.2.3. Application program interface or API means open communication technical interface based on RESTful architecture and compliant with EBA-RTS requirements.
1.2.4. Applicable Laws mean all applicable provisions of all laws, treaties, regulations, orders of governmental authorities and all orders and decrees of all courts and arbitrators that apply to the Parties.
1.2.5. Authentication set of activities carried out by Account Servicing Service Provider in order to verify the identity of the User or the validity of the use of a specific payment instrument, including the use of the Personalised Security Credentials in accordance with the procedure established by Account Servicing Service Provider.
1.2.6.Business Day means the day on which the Company and other institutions engaged in the money transfer business operates. The Business Days of banks do not include bank holidays (weekends, public or other holidays, and the days officially declared ‘bank holidays’ in the Republic of Lithuania).
1.2.7. Confidential Information means any information, facts and data that are used in the Terms and Conditions made between the Company and the User and (or) Merchant, or information, facts and data on matters relating to the Company and User and (or) Merchant, which came to the knowledge of the parties during or in connection with the Terms and Conditions or compliance with the individual contractual terms and conditions, or information on Request to Pay Transactions and any other information relating to the activities of any of the parties having a certain value and capacity to cause benefit or harm to the Company/ User and (or) Merchant, or information that is classified by its provider as confidential or its confidential nature results from its essence or circumstances of which of the other party is aware.
1.2.8. Consumer means a natural person who is acting for purposes that are outside his trade, business, craft or profession.
1.2.9. Company means Systems Integration Solutions, UAB, legal person’s code 125677598, registered address Pašto g. 12-1, Grigiškės, LT-27105 Vilnius, the Republic of Lithuania, registered in the Register of Legal Entities of the Republic of Lithuania. E-mail address of the Company – [email protected], internet Website of the Company – www.sis.lt.
1.2.10. Durable Medium means any instrument which enables the User and (or) Merchant to store information addressed personally to him in a way accessible for future reference for a period of time adequate for the purposes of the information and which allows the unchanged reproduction of the information stored.
1.2.11. Merchant means a natural or legal person with whom the Company has entered into Service Agreement.
1.2.12. Notice means any message, statement, report, certificate, confirmation or other information transmitted by the parties to each other.
1.2.13. Payee means a natural or legal entity specified in the Request to Pay Order as the recipient of the funds of a Payment Transaction.
1.2.14. Payer means a natural or legal entity transferring funds or receiving Request to Pay Order to his/her/its account.
1.2.15. Account means an account held in the name of the User which is used for the execution of Request to Pay Transactions.
1.2.16. Request to Pay Initiation Service means a Request to Pay Service where the Payee send a Request to Pay Order to the Payer, which is initiated from the User’s Account.
1.2.17. Order means an unconditional and unequivocal instruction given by a User to the Company for the performance of a Request to Pay initiation or other operation by the User.
1.2.18. Request to Pay Service means any service which is defined as the Request to Pay service in the Law of the Republic of Lithuania on Payments.
1.2.19. Request to Pay Service Provider means any company which provides the service of Request to Pay.
1.2.20. Payment Service Provider means (i) a bank or a branch of a foreign bank; (ii) a payment institution or electronic money institution established under the legal acts, or a branch of a payment institution or electronic money institution; (iii) other similar financial institution providing Payment Services.
1.2.21. User means a natural or legal person, other organisation or its subdivision making use of a Request to Pay Service in the capacity of either Payer or Payee, or both.
1.2.22. Request to PayTransaction means an act, initiated by the Payee or on his behalf or by the Payer, of sending the Request to Pay message.
1.2.23. Personalised Security Credentials mean data used for authentication as agreed between the User and the Account Servicing Service Provider. This includes tools for generating information (such as a one-time password generator, a smart card), as well as elements to be memorised by the User or that is relevant to the Payment Service User (e.g. biometric characteristics).
1.2.24. Price List means fees set out in the Service Agreement of the Company payable by the Merchant.
1.2.25. Price of Services means a fee (charge) applied by the Company for the Payment Services and/or related services and paid by the Merchant.
1.2.26. Sensitive payment data means data, including payment card transaction initiation data, Personalised Security Credentials, uploaded payment instruments and personalised security features, as well as data, parameters, and software that could, if changed, prevent a legitimate party to verify or authorise Payment Transactions or to control the Payment Account.
1.2.27. Service Agreement means an agreement on the provision of the Payment Service between the Company and the Merchant, including but not limited to the Agreement for Request to Pay Initiation services, Agreement for Account Information services and other agreements for the provision of separate services provided by the Company or its partners and any other document based on which the relationship between the Company and the Merchant has arisen, changed or expired, which establishes the terms and conditions of provision of the Services and is an integral part of Terms and Conditions (irrespective of whether this is established in the specific agreements).
1.2.28. Service means a Request to Pay Service and other related services provided by the Company.
1.2.29. Website means the Company website at rtp.corposign.net
2. General Provisions
2.1. The Service allows you to initiate a request to pay order from a payment account held with Your request to pay service provider (hereinafter RTP Service Provider) to request for payment for goods or services sold or provided at a web or physical store.
2.2. For the purposes of the Terms, You and Systems Integration Solutions are collectively referred to as the Parties or each individually as a Party
2.3. Systems Integration Solutions has the unilateral right to amend the Terms or cease providing the services.
2.4. The Company shall be entitled to contract third parties providers to be involved in the provision of the Service to the User and (or) Merchant.
2.5. The User and (or) Merchant might be required to complete certain documents and provide evidence of identity in line with the law and internal procedures of the Company to prevent money laundering and terrorist financing.
2.6. The Company has the right to demand additional information and/or documents related to the User and (or) Merchant or its representative, or operations executed by them and request the User and (or) Merchant or its representative to fill in and periodically update Know Your Customer questionnaire. The Company has the right to demand copies of the documents certified by a notary and/or translated into the Acceptable Language. All documents and information are prepared and provided at the expense of the RTP Service User and (or) Merchant. If the User and (or) Merchant does not provide additional information and/or documents within a reasonable time set by the Company, it has the right to suspend the provision of all or a part of the Services to the User and (or) Merchant.
2.7. The User and (or) Merchant agrees to supply information reasonably requested by the Company as soon as possible, but no later than 3 (three) business days after such request of the Company. The User and (or) Merchant warrants that the information provided is accurate and valid and that it does not breach any laws or regulations.
2.8. At all times these Terms shall be available at Our website https://rtp.corposign.net/
3. Description of the Services provided by the Company
3.1. Request to Pay service does not include the payment for the services. When the Payer agrees to the Request to Pay, the payment is done by the third party.
3.2. Verified third parties through which the Payment can be made can be found here:
|Kevin EU, UAB||https://www.kevin.eu/contacts/|
|Montonio Finance, UAB||https://onboarding.montonio.com/landing|
3.3. The Company shall provide information to the Payee on a regular basis about the Payments initiated by the Payer in a manner established in the Service Agreement.
3.4. In order to use Request to Pay Service, the User has to enter Personalised Security Credentials and log in to the Account using Authorisation method provided by Service Provider where the Payer holds Payment Account (e.g. Smart-ID, Mobile-ID, Idenfy, etc.).
3.5. The Services provided by the Company according to the Terms and Conditions are as follows:
3.5.1. Request to Pay initiation service
3.5.2. Receive Request to Pay message
3.5.3. Document archive
3.5.4. SEPA-Request-to-Pay (once launched in EU)
3.5.5. Integrations with (Point-of-Sale) POS and eCommerce
3.5.6. Integrations with Payment-initiation-service (PIS) providers
3.5.7. Integrations with Enterprise resource planning (ERP) systems
3.6. Request to Pay initiation service
3.6.1 The Payee initiates the Request to Pay message for the Payer for the goods and (or) services provided by the Payee.
3.6.2. Request to Pay message must contain these fields:
220.127.116.11. Payer name
18.104.22.168. Payer bank account
22.214.171.124. Payment title (optional)
126.96.36.199. Payment description (optional)
188.8.131.52. Attached document (optional)
3.6.3. Before sending the Request to Pay the Payee expresses his/her consent for the Company to: (i) access the following Account data: account number, account type, account name, allowed currency; (ii) send the Request to Pay Order to the Service Provider of the User for execution; (iii) receive information from Service Provider of the User regarding whether the Request to Pay order has been accepted and (where relevant) to pass this information on to the final Payer indicated by the Payee; (iv) send Request to Pay confirmation copy to the Payee’s email address.
3.6.4. Personalised Security Credentials used are encrypted and used only for one-time Request to Pay initiation during a single session, and a session is only supported until the Request to Pay message sent confirmation is received from the Service Provider.
3.6.5. Before the initiation of the Payment Order, the Company will provide to the Payer the following information about:
184.108.40.206. the Company, i. e. Systems Integration Solutions, UAB, legal entity code 125677598, registered address Pašto g. 12-1, Grigiškės, LT-27105 Vilnius, Republic of Lithuania. E-mail address of the Company – [email protected], internet website of the Company www.sis.lt.
220.127.116.11. the main conditions for the initiation of the Payment Order:
18.104.22.168.1. a specification of the information or unique identifier that has to be provided by the Payee in order for a Request to Pay order to be properly initiated.
22.214.171.124.2. the maximum execution time;
126.96.36.199.3. the actual or reference exchange rate, where execution of the Payment transaction involves currency conversion if the Request to Pay order initiated with the different currency than the currency of the Payee;
3.6.6. The Company shall, at its discretion, apply verification measures to verify the identity of the Payer before sending the Payment Order to the Account Servicing Service Provider of the Payer.
3.6.7. The time of the response of the Request to Pay Order shall be the time when the Request to Pay Order response is received from the Payer by the Company.
3.6.8. Request to Pay messages can only be sent by the Users existing in the system.
3.6.9. By sending the Request to Pay the Payer can request the Payee to pay in full or by instalments.
3.6.10. Request to Pay messages can only be sent to the existing Users in the system.
3.6.11. When the Request to Pay Order is initiated, the Company is obliged to:
188.8.131.52. ensure that the Personalised Security Credentials are not, with the exception of the Payer and the issuer of the Personalised Security Credentials, accessible to other parties and that they are transmitted by the Company ensuring the security of the transmitted data;
184.108.40.206. ensure that any other information about the Payee, obtained when providing Request to Pay Initiation Services, is only provided to the Payer and Payment Service Provider only with the Payee‘s consent;
220.127.116.11. every time the Request to Pay Order is initiated, identify itself towards the Account Servicing Service Provider;
18.104.22.168. communicate with the Account Servicing Service Provider, the Payer, the Payee and Payment Service Provider using the API;
22.214.171.124. not store Sensitive Payment Data of the Payee;
126.96.36.199. not request from the Payee any data other than those necessary to provide the Request to Pay Initiation Service except the cases where Applicable Laws establish otherwise;
188.8.131.52. in compliance with laws and regulations related, inter alia, to data protection requirements not to use, access or store any data for purposes other than for the provision of the Request to Pay Initiation Service;
184.108.40.206. not modify the amount, the Payee or any other feature of the transaction;
220.127.116.11. to obtain Payee consent to initiate Request to Pay Order.
3.6.12. Where the Company refuses to initiate the Request to Pay Order, the refusal, the reasons for it and the procedure for correcting any mistakes that led to the refusal must be notified to the Payee immediately, unless such notification is technically impossible or prohibited by other legal acts. The Request to Pay Order for which initiation has been refused shall be deemed not to have been received.
3.6.13. The Payer is aware that the Account Servicing Service Provider or Payment Service Provider may contact the Payer directly if there is an issue with a Payment Order submitted through the Company for whatever reason and the Payer may need to resolve such matters directly with the Account Servicing Service Provider.
3.6.14. The Payee shall not be granted the right to make use of the Request to Pay Initiation Service where the Account is not accessible online.
3.7. Receive Request to Pay message
3.7.1. Before responding to the Request to Pay Order, the Payer is obliged to carefully read the Request to Pay Orders details and follow the instructions for completing the Order.
3.7.2. The Payer can respond to a Request to Pay message with these options:
18.104.22.168. I agree to pay
If the Payer agrees to pay in full, then through the selected third party the payment is made.
22.214.171.124. I disagree to pay
If the Payer disagrees to pay in full, then the Payer must describe the reason in the comments for disagreeing to pay. The Payee must respond to the refusal to pay and must choose whether to send a Request to Pay message again or cancel the Request to Pay.
126.96.36.199. I request to pay by instalments (only when the Payer requests to pay in full) (currently in development)
If the Payee requested to pay in full, The Payer can choose to request to pay to the Payee by instalments. The Payee can agree or disagree to be paid by instalments. If the Payee disagrees to be paid by instalments, then a Request to Pay message is sent to the Payer again with the request to pay in full.
188.8.131.52. I request to pay in full (only when the Payer requests to pay by instalments)
If the Payee requested to pay by instalments, The Payer can choose to request to pay to the Payee in full. The Payee can agree or disagree to be paid in full. If the Payee disagrees to be paid in full, then a Request to Pay message is sent to the Payer again with the request to pay by instalments.
184.108.40.206. I request to delay my payment (currently in development)
The Payer can choose to request to delay the payment. The Payer must choose the period by which the payment is requested to delay. The Payee can agree, disagree to delay the payment or offer another period by which the payment can be delayed. If the Payee disagrees to delay the payment, then a Request to Pay message is sent to the Payer again with the request to pay by the previously requested date.
3.7.3. If the Payer has been notified of unauthorised or incorrectly executed Payment Transactions as well as of any other mistakes, inconsistencies or irregularities in the statement he/she has to contact the Payment Service Provider as soon as possible through contact channels determined on the Company’s website. The Payer might be entitled to a refund of the incorrect or unauthorised payment from Account Servicing Service Provider provided that the Payer has notified Account Servicing Service Provider of the incorrect or unauthorised payment without delay in a manner established by Account Servicing Service Provider.
4. Price of services
4.1. The Company shall charge a fee related to its standard Services according to the Price List available in a specific Service Agreement.
4.2. For the avoidance of doubt, the Consumer shall not pay to the Company for the provision of the Services.
5. Information in changes and termination of contractual relationship
5.1. Information in changes
5.1.1. Any changes in the Terms and Conditions and/or the conditions specified in Article 13 of the Law of the Republic of Lithuania on Payments shall be proposed by the Company to the Merchant on paper or on Durable Medium and no later than 60 calendar days in advance of the enforcement of such changes.
5.1.2. The Merchant may agree or disagree with such changes as specified in Clause 5.1.1 prior to the proposed enforcement date of such changes:
220.127.116.11. it shall be considered that the Merchant agrees with such changes and the proposed changes shall enter into force on the specified enforcement date if prior to the day of their enforcement the Merchant does not notify the Company of the disagreement with the changes;
18.104.22.168. the Merchant, who disagrees with the changes proposed by the Company, shall have the right to terminate the Terms and Conditions without commission applied by notifying the Company in writing prior to the proposed enforcement date of such changes.
5.1.3. In case of an amendment to the Terms and Conditions, only the rights for services and obligations directly associated with the amendment shall be suspended.
5.2. Termination of a contractual relationship
5.2.1. The Merchant and the Company shall be entitled to terminate the Service Agreement concluded for an indefinite period at any time, unilaterally. The termination of a contractual relationship shall be governed by the specific Service Agreement.
5.2.2. Termination of the Service Agreement shall be free of commission for the Merchant.
5.2.3. The Merchant shall pay the regular Price of Services charged for the Services proportionately until the day of termination of the Service Agreement. If the Price of Services was paid in advance, it shall be refunded proportionately.
5.2.4. Termination of the Service Agreement shall not exempt the Merchant from due discharge of all obligations to the Company arising before the day of its termination. Request to Pay Transactions initiated under the Service Agreement before its termination shall be completed in observance of provisions of the Service Agreement applicable before its termination, unless otherwise agreed by the Parties.
5.2.5. Upon termination of the Service Agreement, any financial obligation to the Merchant will be fully discharged upon the final settlement of a bona fide payment transaction.
6. Liability for Damage
6.1. If the contractual conditions are violated by one of the Party, the aggrieved party shall be entitled to compensation for damage based on the applicable legal acts, unless the other Party proves that the obligations have been violated in circumstances excluding liability, legal facts referring to an extraordinary, unpredictable and independent event that has caused damage (unless the Terms and Conditions stipulate expressly otherwise).
6.2. Circumstances excluding liability on the Company’s side comprise the following events and everything else that constitutes as force majeure: civil unrest in various forms, fire, flood, terrorist attack, or hacker attack; power supply outage (full or partial); interruption, outage or disruption in computer system operation (hardware or software) or in communication services on the side of the User or third parties; any technical breakdown on the side of the User in communication with the Company; any other extraordinary event, catastrophe, or extraordinary restrictions or instructions making it impossible to obtain the necessary permits in time, which directly or indirectly relate to the individual performances under the Terms and Conditions; or any other obstacle occurring independently of the Company’s will and preventing the Company from discharging its obligations.
6.3. The Company is not responsible for any fault caused by the Payment Service Provider resulting in faulty payment and in the case of the faulty payment the User is obliged to contact Payment Service Provider directly.
6.4. The User shall indemnify and keep the Company indemnified against all damages, costs, expenses, taxes, liabilities or losses of any nature suffered by the Company through the User’s failure to observe any terms and provisions of these Terms and Conditions in respect of any instruction agreed with the Company. The User shall indemnify and keep the Company indemnified against all liabilities incurred by the Company in the proper performance of Services, including any liabilities incurred by the Company as a result of the Company performing actions to perform the User’s instructions (or acting on requests which reasonably appear to the Company to be from the User).
6.5. The Company shall not be liable for any damage sustained to the User as a consequence of untrue, incomplete, incorrect or misleading information, instructions or documents provided by the User (or a person acting on behalf of him) to the Company in exercising its rights under the Terms and Conditions or failure to provide the required information, instructions or documents in time. The User shall be fully responsible for the correctness, completeness and timeliness of any information, instructions or documents provided to the Company by the User.
6.6. Neither Party shall be liable to the other Party in contract, tort, negligence, breach of statutory duty or otherwise for any loss, damage, costs or expenses of any nature whatsoever incurred or suffered by that other Party of an indirect or consequential nature, including without limitation any loss of profits, business or goodwill, anticipated savings, loss caused by any third party, even if such loss was reasonably foreseeable.
6.7. The User declares that it will compensate the Company for any damage resulting from the conduct of the User in contradiction with the contractual conditions or negligence on the User’s side, in respect of its obligations, including the payment of any direct or indirect costs, expenses, penalties, fees or charges in connection with such damage, its prevention, and/or compensation for the damage so caused. The User undertakes to pay compensation for the damage caused, lost profit, or costs incurred under the previous clause within thirty (30) days of the date of delivery of the damage/individual costs quantified in writing.
6.8. The imposition of contractual penalties under the provisions of the Service Agreement or the Terms shall not affect the right of the aggrieved Party to claim full compensation for damage in case of gross negligence or wilful misconduct.
7. Restrictions on Use
7.1. The User and (or) Merchant is authorised to view, copy and print the materials appearing on this Website, subject to the following:
7.1.1. the materials may be used for internal and non-commercial purposes only and User and (or) Merchant may not copy, distribute, modify, transmit, reuse, repost or otherwise display the content on the Website for public or commercial purposes;
7.1.2. The User and (or) Merchant may not use the Website or any related services for any purpose that is unlawful or prohibited by the Terms and Conditions, or conduct any other activity that creates a liability for the Company or otherwise may harm the goodwill of the Company;
7.1.3. The User and (or) Merchant may not use any device, software or action, including but not limited to, bots, spiders, viruses, Trojan horses, worms or time bombs, designed to damage or otherwise interfere with the Website or to intercept or expropriate any system, data or personal information contained on the Website. The User and (or) Merchant will not use this Website or related services for chain letters, junk mail, or spamming;
7.1.4. the Company reserves the right to reject hard copies of forms or material printed from the Website. The Company agrees to be bound only by the provisions as they appear on this Website and will not be bound by any agreement that has been altered, modified, or amended;
7.1.5. the Company may immediately terminate any or all of the User and (or) Merchant rights to use the Website at any time for any reason or no reason whatsoever.
8. Procedure for settlement of disputes and Applicable Laws
8.1. Terms and Conditions, the Service Agreements and other agreements between Parties as well as the relationship between the Parties not regulated thereunder shall be governed by the Law of the Republic of Lithuania.
8.2. Disputes shall be settled by way of negotiations. In the event of the failure to settle disputes by way of negotiations, they shall be settled before courts of the Republic of Lithuania in accordance with the procedure set out by laws of the Republic of Lithuania. Where the address (domicile) of the User, who is not a Consumer, is outside the Republic of Lithuania, the disputes not settled by way of negotiations shall be adjudicated in accordance with the procedure established by laws of the Republic of Lithuania before a competent court of Vilnius City according to the domicile of the Company.
8.3. Where the User believes that the Company has infringed his rights or legitimate interests relating with Services provided by the Company and/or contracts concluded with the Company, the User, in the first instance, must submit a written request to the Company stating the circumstances of the dispute and his claim in maximum detail. If the User is the Consumer, then such a claim must be submitted no later than 3 (three) months from the day when the User learned or should have learned about the violation of his rights or legitimate interests.
8.4. The Company shall examine the written request and, no later than within 15 (fifteen) business days of the day of the receipt of the request, unless a different deadline is established by laws or other legal acts binding upon the Company, shall provide detailed, reasoned and documented answer in writing or using any other Durable Medium. Where due to reasons that are out of control of the Company the answer cannot be provided within 15 (fifteen) business days, the Company shall provide a non-exhaustive answer within this time limit and shall state the reasons for the late answer and the time limit within which the User will receive the answer and which, in any case, shall not exceed 35 (thirty-five) business days.
8.5. Claims shall be handled and disputes shall be settled free of charge in accordance with the procedure set out by the internal rules approved by the Company.
9.1. These Terms and Conditions are published and available for reviewing and printing on paper or another Durable Medium on the Company Website in the English language. By accepting Terms and Conditions, the User agrees that all the communication and the fees and charges information shall be announced in the English language.
9.2. Any communication between the Company and the User shall take place primarily through Durable Medium. When the Company notifies the Merchant about any changes in the Terms and Conditions in accordance with Clause 5.1.1. or termination of the Service Agreement in accordance with Clause 5.2. using Durable Medium, in addition, the Company has to send notification using any of the methods described in Clause 9.3.
9.3. Communication between the Company and the Payment Service User is possible in the following forms:
9.3.1. Durable Medium;
9.3.3. Mail (post).
9.3.4. E-mail communication is possible to addresses that are given on the Website. Such communication is used only regarding matters that are classified by the Company as safe. E-mail message is considered delivered on the following Business Day.
9.4. In case of communication through the post, letters are delivered to the other party’s address and shall be deemed delivered: (i) on the date of actual delivery if delivered in person; (ii) on the third day after delivery of the notice saying that the letter cannot be delivered to the other party or that the letter was rejected or was not collected by the other party within the collection period, even if the addressee has no knowledge of the mail.
9.5. For the purpose of communication of the Notices, the contact details shall be used. Where the contact details of the User are not indicated in these Terms and Conditions or other documents furnished to the Company (applications, questionnaires, etc.), the Company shall have the right to deliver the Notices using the most recent contact details specified by the User. Where the contact details of the Company are not indicated in these Terms and Conditions, the User shall have the right to deliver the Notices using the contact details of the Company available on the Website.
9.6. The Parties must immediately inform each other about changes in their contact details. At the request of the Company, the User must furnish the respective documents supporting the change of the contact details. If this requirement is not fulfilled, the Notices communicated on the basis of the most recent details specified to the other Party shall be deemed as duly sent and any obligation fulfilled on the basis of such details – duly discharged.
9.7. The User who fails to receive from the Company the Notices which it had to receive under these Terms and Conditions or for the provision of which the User has submitted a separate request to the Company, the User must immediately inform the Company.
9.8. Upon receipt of the Notice from the Company, the User must immediately verify the correctness and accuracy of the information specified in the Notice and having identified any inconsistencies, irregularities or having found other shortcomings – promptly inform the Company. This paragraph shall not apply to those Notices of the Company which according to their subject matter, Terms and Conditions or legal acts of the Republic of Lithuania are not subject to the verification and/or approval by the User.
9.9. The User is aware that the Company shall have a right to notify him/her about suspected or actual fraud or security threats.
10. Final Provisions
10.1. The Terms and conditions shall be valid for an unlimited term, unless otherwise established herein.
10.2. The Terms and Conditions apply each time the User and (or) Merchant use Services provided by the Company. The relationships between the Company and the User shall be governed by the Terms and Conditions (when applicable) and the generally binding legal regulations of the Republic of Lithuania, in this order. The relationships between the Company and the Merchant shall be governed by the Terms and Conditions (when applicable), the Service Agreement and other agreements.
10.3. If these Terms and Conditions are translated into another language, the translation is for reference only and the English version shall apply. By entering into these Terms and Conditions and accepting the Services, the User and (or) Merchant confirms that the User and (or) Merchant understand English language and agree to communicate with the Company in the English language as far as the legal relations arising under these Terms and Conditions are concerned including with respect to submitting and resolving any complaints.
10.5. If any of the provisions of the Terms and Conditions is or may become invalid, ineffective, and/or unenforceable, this shall not affect the validity, effectiveness, and/or enforceability of other provisions of the Terms and Conditions. In such a case, the Company undertakes, upon contract with the User and (or) Merchant, to replace such provision by a new provision, which will be as similar as possible in terms and content and purpose.
- Via E-mail: [email protected]
- Via Phone Number: +37065024100
- Via the Help Website: https://help.sis.lt
- Via this Address: Algirdo g. 46, LT-03209 Vilnius, Lithuania